Last Updated: June 2026
Welcome to Kuthir Mart. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General
Kuthir Mart is an online store based in Dhaka, Bangladesh, offering hand watches, resin-made ornaments and jewelry, electronics, and related products. These Terms and Conditions govern your use of our website and services.
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, size, or design may occur, especially for handmade resin products. Kuthir Mart reserves the right to modify product details and prices without prior notice.
3. Orders and Acceptance
- All orders are subject to availability and confirmation.
- Kuthir Mart reserves the right to cancel or refuse any order for any reason, including pricing errors, stock unavailability, or suspected fraudulent activity.
- Customers are responsible for providing accurate shipping and contact information.
4. Pricing and Payment
- All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.
- Payment methods available on the website must be used for completing purchases.
- Orders will be processed after successful payment confirmation or according to the selected payment option.
5. Shipping and Delivery
- We deliver products across Bangladesh.
- Delivery times are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.
- Kuthir Mart is not liable for delays caused by third-party delivery providers.
6. Returns and Exchanges
- Customers must inspect products upon delivery.
- If you receive a damaged, defective, or incorrect item, you must notify us within 48 hours of receiving the product.
- Products must be unused and in their original condition and packaging to qualify for an exchange or return.
- Certain items, including customized or handmade products, may not be eligible for return unless they are defective.
7. Warranty
- Warranty, if applicable, will be specified in the product description.
- Warranty coverage does not include damage caused by misuse, accidents, unauthorized repairs, water exposure (unless stated), or normal wear and tear.
8. User Responsibilities
By using our website, you agree:
- Not to use the website for unlawful purposes.
- Not to interfere with the website’s security or functionality.
- Not to submit false or misleading information.
9. Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, and text, is the property of Kuthir Mart and may not be copied, reproduced, or distributed without prior written permission.
10. Limitation of Liability
Kuthir Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, to the maximum extent permitted by applicable laws.
11. Privacy
Customer information collected through the website will be used solely for order processing, customer support, and service improvement. We are committed to protecting your personal information and will not sell or share it with unauthorized third parties.
12. Changes to These Terms
Kuthir Mart reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will become effective immediately upon publication on the website.
13. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Bangladesh.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Kuthir Mart
📍 Dhaka, Bangladesh
📧 Email: kuthurmart.com
📞 Phone: 01608499395